सेवा हमी कायदा 2015: ऑनलाईन अर्ज, शुल्क भरणे, मागोवा घेणे आणि सहाय्यही

Seva Hami Kayda 2015 PDF Free: A Guide to Maharashtra Right to Public Service Act

If you are a citizen of Maharashtra and want to know how to get public services in a transparent, efficient, and timely manner, then you should read this article. In this article, we will explain what is Seva Hami Kayda 2015, why it is important, and how you can download it for free.

seva hami kayda 2015 pdf free

What is Seva Hami Kayda 2015?

Seva Hami Kayda 2015 is the Marathi name of Maharashtra Right to Public Service Act, 2015. It is a revolutionary legislation enacted by the Maharashtra government with an objective to provide the citizens with public services in a transparent, efficient, and timely manner. The act is popularly known as Right to Service or RTS.

The act covers 462 services of 39 departments of the state government. These services include various certificates, licenses, permits, registrations, approvals, etc. that are essential for the citizens. The act specifies the time limit, fees, documents, and procedure for each service. The act also provides a mechanism for appeal and grievance redressal in case of delay or denial of service.

Why is Seva Hami Kayda 2015 important?

Seva Hami Kayda 2015 is important because it empowers the citizens to demand their rights and hold the government accountable. It ensures that the citizens get public services in a hassle-free and convenient manner. It also reduces corruption and improves efficiency in the delivery of public services.

Some of the benefits of Seva Hami Kayda 2015 are:

• It saves time and money for the citizens by enabling them to apply online for various services.

• It provides a single portal for accessing various services of different departments.

• It ensures transparency and accountability by displaying the status and progress of applications online.

• It provides a helpline for assistance and guidance to the citizens.

• It provides a right to appeal and grievance redressal in case of delay or denial of service.

• It imposes penalty on the officials for failing to provide service within the stipulated time limit.

How to download Seva Hami Kayda 2015 PDF free?

If you want to download Seva Hami Kayda 2015 PDF free, you can do so from the official website of Maharashtra government or from various other sources online. You can also read it online using the direct link given below.

Download Seva Hami Kayda 2015 PDF free

We hope this article has helped you understand what is Seva Hami Kayda 2015, why it is important, and how you can download it for free. If you have any questions or feedback, please feel free to comment below.

How to apply for public services under Seva Hami Kayda 2015?

To apply for public services under Seva Hami Kayda 2015, you can follow these simple steps:

• Visit the official website of Maharashtra government or the Aaple Sarkar portal.

• Select the service you want to apply for from the list of 462 services of 39 departments.

• Fill up the online application form with the required details and documents.

• Pay the prescribed fees online using various modes of payment.

• Submit the application and get a receipt with a unique application number.

• Track the status and progress of your application online using the receipt number.

• Receive the service within the stipulated time limit or get a reason for rejection.

If you face any difficulty or have any query, you can call the helpline number 1800-120-8040 or email at support@maharashtra.gov.in.

How to appeal or complain under Seva Hami Kayda 2015?

If you are not satisfied with the service provided or if you do not receive the service within the stipulated time limit, you have a right to appeal or complain under Seva Hami Kayda 2015. You can do so by following these steps:

• Visit the official website of Maharashtra government or the Aaple Sarkar portal.

• Select the option of appeal or complaint from the menu.

• Enter your receipt number and other details.

• Write your grievance or reason for appeal in detail.

• Submit your appeal or complaint online and get an acknowledgement number.

• Track the status and progress of your appeal or complaint online using the acknowledgement number.

• Receive a response or decision from the designated authority within 15 days.

If you are still not satisfied with the response or decision, you can file a second appeal or complaint to a higher authority within 30 days.

What are the penalties under Seva Hami Kayda 2015?

Seva Hami Kayda 2015 also imposes penalties on the officials who fail to provide service within the stipulated time limit or who provide deficient service. The penalties are as follows:

• A fine of Rs. 500 per day for delay in providing service, subject to a maximum of Rs. 5000.

• A fine of Rs. 1000 per day for delay in providing reason for rejection, subject to a maximum of Rs. 5000.

• A fine of Rs. 2000 per day for delay in responding to an appeal or complaint, subject to a maximum of Rs. 10000.

• A fine of Rs. 5000 per day for providing deficient service, subject to a maximum of Rs. 25000.

The penalties are deducted from the salary of the officials and are credited to a fund that is used for improving public services.

We hope this article has helped you understand what is Seva Hami Kayda 2015, why it is important, how you can download it for free, how you can apply for public services, how you can appeal or complain, and what are the penalties under it. If you have any questions or feedback, please feel free to comment below.

What are the success stories of Seva Hami Kayda 2015?

Seva Hami Kayda 2015 has been a game-changer in improving the delivery of public services in Maharashtra. Since its implementation, more than 3 crore 80 lakh applications have been received under the act and more than 99% of them have been disposed of within the stipulated time limit. The act has also reduced corruption, increased transparency, and enhanced citizen satisfaction.

Some of the success stories of Seva Hami Kayda 2015 are:

• A farmer from Nashik district got his caste certificate within 15 days after applying online under the act. He was able to avail various benefits and schemes for his farming activities.

• A woman from Thane district got her widow pension within a month after applying online under the act. She was able to support herself and her children with the financial assistance.

• A student from Pune district got his domicile certificate within 7 days after applying online under the act. He was able to secure admission in a reputed college with the certificate.

• A senior citizen from Mumbai got his old age pension within 21 days after applying online under the act. He was able to live a dignified life with the pension.

• A businessman from Nagpur district got his shop registration within 3 days after applying online under the act. He was able to start his business without any hassle or bribe.

What are the challenges and opportunities of Seva Hami Kayda 2015?

Seva Hami Kayda 2015 is a landmark legislation that has transformed the delivery of public services in Maharashtra. However, there are still some challenges and opportunities for further improvement and expansion of the act.

Some of the challenges and opportunities of Seva Hami Kayda 2015 are:

• Lack of awareness and accessibility among some sections of the society, especially in rural and remote areas. There is a need to increase awareness and outreach campaigns to educate and empower the citizens about their rights and responsibilities under the act.

• Lack of infrastructure and capacity among some departments and officials, especially in terms of technology, manpower, and training. There is a need to upgrade and modernize the infrastructure and capacity of the departments and officials to ensure smooth and efficient delivery of services.

• Lack of feedback and monitoring mechanism among some stakeholders, especially in terms of quality, satisfaction, and grievance redressal. There is a need to establish and strengthen the feedback and monitoring mechanism to ensure accountability, transparency, and responsiveness of the services.

• Lack of integration and coordination among some departments and agencies, especially in terms of data sharing, service delivery, and appeal process. There is a need to integrate and coordinate the departments and agencies to ensure seamless and hassle-free service delivery.

• Lack of innovation and expansion among some services and sectors, especially in terms of new services, new sectors, new modes, and new standards. There is a need to innovate and expand the services and sectors to cater to the emerging needs and expectations of the citizens.

We hope this article has helped you understand what is Seva Hami Kayda 2015, why it is important, how you can download it for free, how you can apply for public services, how you can appeal or complain, what are the penalties, what are the success stories, and what are the challenges and opportunities of it. If you have any questions or feedback, please feel free to comment below.

How to download other public service acts and rules under Seva Hami Kayda 2015?

Besides Seva Hami Kayda 2015, there are other public service acts and rules that are relevant and useful for the citizens of Maharashtra. You can download them for free from the official website of Maharashtra government or from various other sources online. You can also read them online using the direct links given below.

Some of the other public service acts and rules under Seva Hami Kayda 2015 are:

• Maharashtra Right to Information Act, 2005: This act gives the citizens the right to access information held by or under the control of any public authority in Maharashtra. It aims to promote transparency and accountability in the working of the government.Download Maharashtra Right to Information Act, 2005 PDF free

• Maharashtra Guarantee of Public Services Act, 2015: This act guarantees the delivery of certain public services within a specified time limit to the eligible persons. It also provides for a mechanism of appeal and penalty in case of delay or denial of service.Download Maharashtra Guarantee of Public Services Act, 2015 PDF free

• Maharashtra Lokayukta and Upa-Lokayukta Act, 1971: This act provides for the establishment of a Lokayukta and Upa-Lokayukta for the investigation of complaints against public servants in Maharashtra. It aims to curb corruption and maladministration in the government.Download Maharashtra Lokayukta and Upa-Lokayukta Act, 1971 PDF free

• Maharashtra Public Records Act, 2005: This act regulates the management, administration, preservation, and disposal of public records in Maharashtra. It also provides for access to public records by the citizens.Download Maharashtra Public Records Act, 2005 PDF free

• Maharashtra Public Services Delivery Guarantee Rules, 2017: These rules prescribe the procedure for filing applications, issuing receipts, providing services, imposing penalties, filing appeals, etc. under the Maharashtra Public Services Delivery Guarantee Act, 2015.Download Maharashtra Public Services Delivery Guarantee Rules, 2017 PDF free

How to contact Seva Hami Kayda 2015 authorities?

If you have any queries, suggestions, feedback, or complaints regarding Seva Hami Kayda 2015, you can contact the authorities using the following details:

Address: Directorate General of Information and Public Relations (DGIPR), Government of Maharashtra, Mantralaya Annexe Building No.6 (Madam Cama Road), Mumbai - 400032.

Email: dgipr@maharashtra.gov.in

Phone: 022-22025274 / 22026712 / 22044593 / 22026713 / 22026714 / 22026715

Fax: 022-22817068

Website: https://www.maharashtra.gov.in/1181/Maharashtra-Right-to-Public-Services-Act-2015

We hope this article has helped you understand what is Seva Hami Kayda 2015, why it is important, how you can download it for free, how you can apply for public services, how you can appeal or complain, what are the penalties, what are the success stories, what are the challenges and opportunities, how you can download other public service acts and rules, and how you can contact Seva Hami Kayda 2015 authorities. If you have any questions or feedback, please feel free to comment below.

Conclusion

Seva Hami Kayda 2015 is a landmark legislation that has transformed the delivery of public services in Maharashtra. It empowers the citizens to demand their rights and hold the government accountable. It ensures that the citizens get public services in a hassle-free and convenient manner. It also reduces corruption and improves efficiency in the delivery of public services.

In this article, we have covered everything you need to know about Seva Hami Kayda 2015, such as its meaning, importance, download link, application process, appeal process, penalty process, success stories, challenges and opportunities, other public service acts and rules, and contact details. We hope you have found this article informative and useful.

If you liked this article, please share it with your friends and family. If you have any suggestions or feedback, please let us know in the comments section below. Thank you for reading! 4e3182286b

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